Jewellery Warranty – Lifetime Colour Guarantee

Warranty Information

At Lucy Andy, we stand by the quality of our pieces.
We offer a 6-month warranty from the date of purchase on all handmade bracelets, necklaces and earrings.

What does the warranty cover?

Our warranty covers manufacturing defects and ensures your jewellery is free from craftsmanship issues.

What is not covered?

✦ General wear and tear, improper use, or lack of care
✦ Scratches, chips, or damage caused by impact
✦ Repairs or alterations carried out by third parties
✦ Lost or stolen items or components

How to make a warranty claim

Please contact us at customercare@lucyandy.co.uk with your order details and a description of the issue.
We will assess the case and offer the most appropriate solution.

Please note that a valid proof of purchase is required for all warranty claims.