Our Addresses & Services

Do you have a physical store?

Lucy Andy does not operate a permanent physical store.

However, we regularly host pop-ups and attend curated markets in London, where you can discover and try on our pieces in person.


Find Us


What are your pop-ups and events?

Our pop-ups are temporary in-person experiences where you can:

  • explore our collections

  • try on pieces

  • meet the maker

  • experience the brand beyond the screen

We also offer our Lucy Andy Charm Bar for private events and collaborations.


How can I find where you’ll be next?

We share all upcoming events and locations via:

We recommend following us to stay updated on future pop-ups and experiences.


Can I see or reserve a piece in person?

Availability may vary depending on the event and collection.

If there’s a specific piece you’re interested in, feel free to contact us in advance and we’ll do our best to assist.


Do you offer duty-free shopping?

At this time, Lucy Andy does not offer duty-free services.

International customers are responsible for any customs duties or import taxes that may apply in their country.


Can I return items at pop-ups or in person?

Returns are handled online only, in line with our Returns Policy.

We do not process returns or exchanges in person at events or pop-ups.