Our Addresses & Services
❓ Do you have a physical store?
Lucy Andy does not operate a permanent physical store.
However, we regularly host pop-ups and attend curated markets in London, where you can discover and try on our pieces in person.
❓ What are your pop-ups and events?
Our pop-ups are temporary in-person experiences where you can:
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explore our collections
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try on pieces
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meet the maker
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experience the brand beyond the screen
We also offer our Lucy Andy Charm Bar for private events and collaborations.
❓ How can I find where you’ll be next?
We share all upcoming events and locations via:
We recommend following us to stay updated on future pop-ups and experiences.
❓ Can I see or reserve a piece in person?
Availability may vary depending on the event and collection.
If there’s a specific piece you’re interested in, feel free to contact us in advance and we’ll do our best to assist.
❓ Do you offer duty-free shopping?
At this time, Lucy Andy does not offer duty-free services.
International customers are responsible for any customs duties or import taxes that may apply in their country.
❓ Can I return items at pop-ups or in person?
Returns are handled online only, in line with our Returns Policy.
We do not process returns or exchanges in person at events or pop-ups.