Warranty information
At Lucy Andy, we stand by the quality of our products. We offer a 6-month warranty from the date of purchase on our handmade bracelets, necklaces, and earrings.
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Welcome to the Lucy Andy Jewellery Help Centre. Here, you'll find comprehensive guides and FAQs to assist you with all your jewellery needs. Whether you're looking for information on product care, shipping policies, returns, or custom orders, our Help Centre is designed to provide you with the best support and ensure a seamless shopping experience.
At Lucy Andy, we stand by the quality of our products. We offer a 6-month warranty from the date of purchase on our handmade bracelets, necklaces, and earrings.
Click here to learn more about our order process, delivery options, and easy returns.
At Lucy Andy, we believe that beauty shouldn’t come at the planet’s expense. That’s why our jewellery is made in small batches, using responsibly sourced materials and minimal-waste practices. From recyclable packaging to timeless designs that last, every piece reflects our commitment to thoughtful, sustainable creation.